A speech therapist and passionate advocate for residents of care communities, Phyllis Ayman is the author of three books: Nursing Homes to Rehabilitation Centers: What Every Person Needs to Know; Overdue: Quality Care for Our Elders; and Dignity and Respect: Are Our Aging Parents Getting What They Deserve? We spoke recently about how families can better prepare for the transition to assisted living or nursing homes—and what it will take to ensure that their loved ones have quality of life, once there.